The National Bank

Register for OnlineCode – National Bank's Online Banking Two-Factor Authentication

OnlineCode is our 'two-factor authentication' system that gives you an additional layer of protection when you're using Online Banking.

Follow our simple step-by-step guide to register for 2-factor security authorisation or  print this guide and read it later.

You'll need OnlineCode – two-factor authentication registration if you're making an online transaction over $10,000 or sending money overseas. You can also use it for all your online transactions, for added peace of mind. Transactions needing OnlineCode – two-factor authentication registration mean you need a special code number – called OnlineCode – that's sent to your mobile phone.

Step 1 Getting started

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When you log in to Online Banking you'll arrive at a page showing your account balances. From the options at the top of the page click on My Details & Services and then select OnlineCode Registration.

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Step 2 Enter your OnlineCode registration details

You'll be taken to the OnlineCode Registration screen.

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Set your OnlineCode preferences – these are the types of transactions OnlineCode will be valid for. You can select individual transactions by clicking in the tick box next to each transaction.

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Select whether you have a New Zealand or International mobile phone number.

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Enter your mobile phone number in the first box. You'll need to repeat this to confirm the phone number. The phone number you enter will receive a text with your OnlineCode number.

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Once you're happy with the information you have entered click Next.

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Step 3 Confirm your OnlineCode registration details

You will arrive at the OnlineCode Registration Confirmation screen. In order for your registration to be successful, you need to complete this confirmation process prior to clicking through to other pages.

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First, check your details are correct - especially your mobile phone number.

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The OnlineCode number will have been sent to your mobile phone. Check the text message and enter the OnlineCode number into the relevant box.

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Click Confirm & register.

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Step 4 Get confirmation

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All done! You have successfully registered for OnlineCode for your transactions. A message on the screen will tell you the process is complete. Once you've entered your OnlineCode, this will be valid for your entire Online Banking session. You will only need to enter the OnlineCode once.

The OnlineCode icon will appear at the top right hand corner of the screen to indicate you are now registered for this service.

Now you can create another transaction, check your account balances, or log off if you're finished.

Now you've seen how simple it is, have a go at learning how to set up a New Bill Payment or create an Automatic Payment.

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What is 'two-factor authentication' and 'OnlineCode'?

To protect your security, we often need to confirm who you are before giving you access to your accounts. A two-factor authentication process uses two 'factors':

  • Something you know e.g. your customer number and password, and
  • Something you have e.g. an object or device, such as your mobile phone in this case.

OnlineCode is a 'two-factor authentication' process for National Bank Online Banking. It works by sending a unique 8-digit 'single use' code to your mobile phone when you begin to use an Online Banking function for which OnlineCode applies. The 8-digit code is valid for your entire Online Banking session, enabling you to do multiple transactions.

How do I register for OnlineCode?

To register for this service you need a TXT capable mobile phone. Log In to Online Banking, go to 'My Details & Services' page, click on the 'OnlineCode Registration' link and follow the prompts.

What features of Online Banking can OnlineCode be used with?

You can use OnlineCode for creating and amending Automatic Payments, creating bill payees, Bill Payments, One-off Payments and Tax Payments. It can also be used for changing your contact details, email preferences and Online Banking password.

When will OnlineCode be required?

Registration and use is compulsory if you want to make payments larger than $10,000 or send money overseas. You can opt to use OnlineCode for all your transactions, setting up payees, and changing your Online Banking preferences.

Back to top

Any time you're ready you can log in to the real Online Banking. At the top right of every page on this website we have a link to take you to Online Banking. Show me where it is on this page.