Contact Us

For insurance enquiries, please refer to our Insurance information.

Find out more about our customer assistance package

Contact information:

• Personal customers: Our Contact Centre is open and able to assist you as usual. Phone 0800 18 18 18
• Credit Card customers: 0800 741 741
• Business customers: For help with funding, payments and any other issues contact your Business Manager or call 0800 16 88 88
• Rural customers: Please contact your Rural Manager or call 0800 80 77 11
• Commercial and Private Banking customers: Please call your Relationship Manager.

For staff enquiries, please call your Branch Manager or Regional Manager in the first instance. Staff should defer any non-essential business travel to Canterbury. Further updates will be posted on The Vault or are available by calling the BCP line on
0800 227 269. EAP is also available if you would like to speak with someone about your own wellbeing, or for advice on how to support your family. Call 0800 327 669.